Firmakes Titanium provides titanium products that meet standards of industrial application, such as ASTM,JIS,ASME and DIN. Besides, we endeavor to make products up to higher quality standards. Firmakes Titanium not only has talents and sources of titanium processing technology, but also has technical cooperation with well-known companies in the industry, like Baoti Group and NIN, to develop materials that meet customers’ higher requirements. Firmakes obtains certification of ISO-9001:2008quality management system. The products of Firmakes have passed the management or products qualification such as aviation system AS9100D of French BV group and TÜV medical devices certification. Please kindly click here to check the copy of certification.

With “quality is the enterprise’s life” as the principle, the company aims to enhance customer satisfaction. All staffs faithfully perform quality responsibilities, organize production as per regulations of technical requirements, rely on technological advance and scientific management, implement effective whole-process quality control and continuous quality improvement, and provide excellent products and service. Firmakes Titanium has inspection and test agency independent of production, which covers quality inspection/test and quality control of raw materials, semi-finished products and finished products. Evaluation, election and control of suppliers and compiling of supplier list are conducted every year. A total of 30 copies of documents of quality system and process control are developed, covering evaluation of suppliers, review of raw materials, production process control and customer service. The company has well-developed operation instruction and management system.

FirmakesTitanium understands the importance of excellent customer service and its role in maintaining and developing business opportunities. Our goal is to provide the most excellent customer service in the industry. As a customer of Firmakes Titanium, you can expect competitive lead time, on-time delivery, and technical assistance. A set of well-established and strict system of after-sale service and management provides customers with strong after-sale guarantee. The company sets up department of after-sale service and assigns professional technicians to ensure that customers' complaints are responded and solved promptly.

Firmakes Titanium strictly complies with standards of packing, transportation and storage for titanium and titanium alloy products. Packing: The packing box could be made of wood, metal or other materials. Enough strength is required to ensure that products arrive at destinations safely without damage. Transportation: The carriage or cabin to load and transport titanium and titanium alloy products should be clean, dry and pollutant-free. It is forbidden that titanium products and active chemicals or moist materials are placed in the same carriage or cabin. During transportation, collision and corrosion due to active chemicals should be prevented. Storage: All products are stored in the dry and clean warehouse. Volatile substances, like acid and alkaline substances, or corrosive gases in the warehouse are not allowed.